Privacy Policy

Last updated: March 2026

1. Who We Are

PropPredict Ltd is a company registered in England and Wales. We are the data controller for the personal information we collect from you.

Contact: hello@proppredict.co.uk

Website: proppredict.co.uk

2. What Data We Collect

When you purchase a report or contact us, we may collect the following personal data:

• Full name
• Email address
• Business name (if applicable)
• Billing address
• Payment information (processed securely by Stripe — we do not store card details)
• IP address and browser information (via website analytics)

3. How We Use Your Data

We use your personal data for the following purposes:

• To process your order and deliver your report
• To send you your invoice and order confirmation
• To respond to your enquiries
• To send you market updates and product news (only with your consent)
• To comply with our legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract — to fulfil your order and deliver your report
• Legitimate interests — to improve our services and communicate with you
• Legal obligation — to comply with UK law including tax and accounting requirements
• Consent — for marketing communications (you can withdraw consent at any time)

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Stripe — our payment processor (subject to Stripe's Privacy Policy)
• Email service providers — to deliver your report and communications
• Legal authorities — where required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting and reporting requirements. Typically:

• Order and payment records — 7 years (UK tax law)
• Email communications — 2 years
• Marketing preferences — until you withdraw consent

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restrict processing — request we limit how we use your data
• Right to data portability — request your data in a portable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at hello@proppredict.co.uk. We will respond within 30 days.

8. Cookies

Our website uses essential cookies to function properly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses SSL encryption (HTTPS) and payment processing is handled securely by Stripe.

10. International Transfers

Your data may be processed by our service providers outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The date at the top of this page indicates when the policy was last updated.

13. Contact Us

For any questions about this Privacy Policy or how we handle your data:

• Email: hello@proppredict.co.uk
• Website: proppredict.co.uk